Home Wi-Fi help for weak rooms and dropped connections
Video calls that cut out, a room with weak Wi-Fi, or devices that keep disconnecting? P-Tech helps you work out what to check before replacing equipment.
Ask about your home Wi-FiWhen to get in touch
A weak room or floor
The same device works near the router but struggles elsewhere in the home.
Several devices disconnect
More than one device loses its connection, or performance changes at certain times.
A new layout or device
Working from home or adding connected equipment has exposed a gap in the existing setup.
Details that help us assess the work
Compare rooms and devices
Try the same device near the router and in the weak area. Note whether other devices see the same change.
Describe the layout
Share the number of floors, approximate router location, and walls or areas that affect coverage. Do not send Wi-Fi passwords.
Before you request help
Keep the next step clear
Choose a related service or practical guide.
Ask about your home Wi-Fi
Include the rooms and devices affected, the router location, and what happens when you test closer to the router.
Shawn Iuliucci is P-Tech's main technician, based in Hammonton. We confirm the work, cost, and delivery options before anything is booked. Do not send passwords or sensitive account details.